How can we help you ?

Explore our comprehensive guides to activate your account, install the mobile app, and monitor your complaints seamlessly.

How to Activate Your Occupant Account

Navigate to nbccsewa.in from your preferred browser like Chrome.

Click on the "Are you an Occupant? Activate your account" option below the login button.

Fill in your Locality, Tower, and Flat number in the respected fields to select your unit.

Check the details fetched on the screen. Confirm your registered e-mail and phone number.

Create a password of your choice and click Activate Account.

Manage complaints on the go with our Android application.

After logging into the web dashboard, scroll down to the Mobile App section and click the Download and Install App button.

Go to your phone's Downloads folder to run and install the downloaded NBCC Sewa APK file.

After successfully logging into the mobile application, tap the + Log Complaint button on the main dashboard.

Choose the relevant Category, write a complete description, and tap Submit Complaint.

Pro Tip: You can attach a Voice note or Picture proof to help the maintenance team understand the issue faster.

If your device warns about a problem parsing the package, follow these steps to adjust Play Protect:

Go to Google Play Store and tap your profile icon.

Select the Play Protect option from the menu.

Tap the gear icon on the top right.

Disable the "Scan apps with Play Protect" toggle.

Tap Turn Off on the prompt and reinstall.

If you see a security dialog block the installation process:

Tap the Settings button on the Dialog Box.

Turn on the toggle to allow from this source.

Go back. The prompt will appear. Tap Install.